Return Policy

Effective Date: May 1, 2025

We want you to love what you order from the Monkland Tavern merch store. If you're not satisfied, please review the following policy:

1. Return Window

You may request a return within 30 days of receiving your merchandise.

2. Item Condition

To be eligible for a return, items must be unworn and unused, though they do not need to be in original packaging.

3. Return Options

You can:

  • Return the item in person at Monkland Tavern
  • Or ship it back at your own cost (we do not offer prepaid shipping labels)

4. Refund Method

If approved, refunds will be issued to the original form of payment. In some cases, we may offer store credit or exchanges depending on item availability.

5. Final Sale Items

At this time, we do not designate any merchandise as final sale.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, you may bring it to the restaurant to resolve the issue. Please contact us beforehand so we can assist: info@monklandtavern.ca

7. How to Start a Return

To initiate a return, email us at info@monklandtavern.ca with your order number and details.

We appreciate your support and will do our best to make sure your Monkland Tavern merch meets expectations.